All products are under the “money-back guarantee” provision for which the buyer can take up within 14 days after the product’s delivery date.
To make a return the buyer can refer to a courier of his choice.
The product must be returned:
a) properly packaged in its original packaging, in perfect resale (not ruined, damaged or dirty) and equipped with all its accessories, operating instructions and documentation;
b) bearing the invoice;
c) without obvious signs of use other than that which is compatible with the performance of a test of the same, that is to say, that it does not follow a prolonged use (of more than a few minutes) exceeding the time required for a test; It is not in a state that does not allow its resale.
In order to exercise his right of withdrawal, the buyer must use the appropriate form in the “Returns and Refunds” section, indicating the order number from which he or she intends to withdraw.
In the event of the withdrawal, the buyer is obliged to return the products to I Giaquinto s.r.l., at cost to him, to the address indicated in art. 9 of the General Terms and Conditions within fourteen days from the date on which the buyer communicated to I Giaquinto s.r.l. the decision to withdraw from the contract. The term is respected if the buyer returns the products to I Giaquinto s.r.l. before the expiry of that period of fourteen days.